This is Richard. He is the lead service technician for Liftow, a forklift dealership that supports the supply chain in the distribution of essential items.
“I’ve been with this company for twenty years. Some customers have told me outright that I can’t come into their facility to service their forklifts. Others make me go through temperature scans and wear appropriate PPE. They always keep their distance.
Before this, you would just walk right in through the back shipping doors and get to work.
Now, it’s more strict. You have to let people know that you’re there, why you’re there – other places make you check in using a video showing that you’ve sanitized your hands.
I’m fearful when going to a customer, but I wear my PPE and try to be diligent with social distancing. Working with a mask has been another big change. Sometimes it gets hard to breathe while working, but you have to get used to it because this might be the way we have to do it for a few more weeks.
It’s definitely on the back of my mind that I could be exposing myself to COVID. I don’t know what’s in customers’ facilities, and I don’t know what I could be facing. It is a constant worry, but we have to do the best that we can. Knowing that what we do is essential to keeping the economy going, is certainly motivating.”