This is Shannon. She is a personal support worker.
“My heart belongs to helping people who need it. I have learned that people appreciate the small things so much.
It makes me tearful when people thank me because I rubbed their back as I woke them up in the morning, or held their hand as they blew kisses to loved ones outside.
They make caring easy for me.
They are the reason why I wake up and look forward to going in and helping.
My team has taught me that we are all here to do our best and help as much as we can. People in home care tell me about the saying ‘cold hands, warm heart.’ I truly love my job and all of my clients. I’m always up for a challenge – every day. It’s what helps me to become a better PSW.”