“We have been put on a battlefield where this virus is our opponent.
When I see patients come in, I understand that there’s a lot of uncertainty and fear in their mind. We try our best to help them understand what’s going on, but there’s also so much we can’t do since this virus is so new.
I’m often the middle man. I help reassure patients and their family members since we have no visitors. The family often talks with the doctors on the phone in regards to making final decisions about [the patient’s] life, and it’s very difficult to do that. Because the family doesn’t have the opportunity [to say goodbye], we are there in place of them. Even though we can’t provide a glimmer of hope, we can make sure that person is as comfortable as possible and let the family know the legacy their loved one leaves behind.
In life, a lot of us fight about very minor things. In times like these, we need to set aside our differences. We need to be supportive and empathetic towards one another. Illness doesn’t take into account who you are; this virus can infect anybody.
When people say that I’m a hero, I don’t really like to hear that.
It’s nice when people say thanks, but the biggest thank you for me would be if everyone were to follow public health rules and stay safe.”