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Opinion
Jul 16, 2025
by Hugh MacLeod

Health care’s domino effect: Turning challenges into building blocks

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The very system meant to save our lives is quietly collapsing.

Chronic diseases now account for 75 per cent of global deaths. A 10-million health-care worker shortage is projected by 2030. Costs are skyrocketing. Trust is crumbling. And the model we still rely on – reactive, fragmented, transactional – is failing under its own weight.

This isn’t just a slow-motion crisis. It’s a domino chain already falling.

But collapse isn’t inevitable. Each fallen domino can become a building block if we act with vision, courage and urgency. By aligning payment with purpose, empowering frontline providers, leveraging technology with empathy and building equity into every layer, we can transform a failing system into a future-ready one.

Picture this:

  •       Parents skipping medication to buy groceries.
  •       Nurses working their fourth double shift in a week.
  •       Patients with curable illnesses giving up because bureaucracy beat them first.

This isn’t tomorrow’s dystopia. This is today.

The old systems weren’t designed for this complexity. And survival isn’t enough. We must stop patching the past and start building the future.

Here are the 13 dominoes threatening to collapse and how we can stand them back up to build something far more resilient, equitable and human.

  1. Payment models: Volume over value

You get what you pay for.

Today, we pay for visits and procedures, not health.

Domino effect: Reactive care. Rising costs. Prevention neglected.

Reframe: Pay for what matters … outcomes, equity and long-term well-being.

Human truth: Care must transform from a transaction to a human connection.

  1. Rising costs and chronic disease

One illness can fiscally and emotionally bankrupt a family.

Chronic conditions, often preventable, now drive global mortality and system strain.

Domino effect: More illness → higher costs → fewer resources → poorer outcomes.

Reframe: Invest upstream. Prevention is the core business of care.

Human truth: Every rising cost reflects a story of unmet needs.

  1. The status quo crisis

We built a health-care system for emergencies, not humanity.

Acute care dominates, while community wellness languishes.

Domino effect: Crisis infrastructure traps investment and culture in reactivity.

Reframe: Redesign for lifelong, human-centered health, not episodic rescue.

Human truth: Innovation cannot thrive in systems built only for crises.

  1. The informed, expectant patient

They Googled it first and now they want a conversation.

Patients want partnership, not paternalism.

Domino effect: Misunderstanding → mistrust → misalignment.

Reframe: Embrace co-creation. Transparency is a clinical competency.

Human truth: Today’s patients seek partnership, not prescriptions.

  1. Misinformation and polarization

A lie spreads faster than the truth can put its scrubs on.

False narratives fracture trust and paralyze public health.

Domino effect: Vaccine resistance. Political friction. Public confusion.

Reframe: Providers must be translators of truth with empathy and courage.

Human truth: Trust erodes when falsehoods outpace the truth.

  1. Politics at the bedside

Health-care funding shouldn’t swing with elections.

But it does, and communities suffer for it.

Domino effect: Short-term cycles stall long-term solutions.

Reframe: Build cross-partisan, durable health frameworks.

Human Truth: Health care must rise above political instability.

  1. Workforce burnout: A system on fire

They didn’t sign up to break. But they are.

Burnout is not a personal failure, it’s a structural one.

Domino Effect: Stress → exits → shortages → more stress.

Reframe: Care for caregivers with real supports, not slogans.

Human truth: Burnout is a systemic failure, not a personal flaw.

  1. Scope-of-practice barriers

The doctor is ready. The law isn’t.

Skilled professionals are sidelined by outdated rules.

Domino effect: Bottlenecks, delays, and untapped talent.

Reframe: Empower everyone to work at the top of their training.

Human Truth: Unlocking potential begins with removing barriers.

  1. Flexibility without fragmentation

Part-time shouldn’t mean part-care.

Flexible work keeps people in health care but can risk continuity.

Domino effect: Disconnected teams. Fragmented relationships.

Reframe: Redesign teams to support flexibility and cohesion.

Human truth: Flexible work must enhance care, not fragment it.

  1. Specialization without coordination

The patient has three specialists but no quarterback.

The patient is being treated in pieces.

Domino effect: Duplication, missed signals and patient burden.

Reframe: Integrated care must replace parallel silos.

Human truth: Patients deserve care that sees the whole person.

  1. Technology vs. the human gap

A tool unused is no tool at all.

Tech advances are racing ahead of access and adoption.

Domino effect: Equity gaps widen. Burnout worsens. Potential is lost.

Reframe: Build tech with and for the people who use it.

Human truth: Technology must enhance human care, not replace it.

  1. Mental health and invisible inequity

A teenager cries out in silence. No one has time to hear.

Mental health is not a side issue, it’s central to care.

Domino effect: Untreated suffering leads to social and systemic decline.

Reframe: Normalize, fund, and integrate mental health care everywhere.

Human truth: Equity begins with seeing the whole person.

  1. Pandemic preparedness: The lesson we can’t ignore

It wasn’t a black swan. It was a red flag we ignored.

We weren’t ready. We can’t make that mistake again.

Domino effect: Delay → collapse → lives lost.

Reframe: Preparedness must be embedded, not stockpiled.

Human truth: Preparedness is a moral imperative, not an option.

Health care’s crises aren’t isolated, they’re interwoven. One failure reinforces the next. But the inverse is also true:

  •       Empower one provider → reduce burnout.
  •       Reform one payment model → unlock prevention.
  •       Strengthen one relationship → rebuild trust.

The dominoes can fall, or they can build.

Redesigning health care begins not with spreadsheets, but with a shift in mindset: from transactions to trust; from silos to systems; from reactivity to resilience. But more than that, it begins with people.

Health care stands as both a lifeline and a promise, a covenant that when we are at our most vulnerable, care will be there: swift, compassionate and unwavering. Yet today, that promise is under threat. Not from one single failure, but from many: rising costs, exhausted caregivers, politicized decisions, outdated models and deepening inequities.

These aren’t policy points. They are lived realities.

To change course, we must move beyond short-term fixes and election cycles. We need a collective commitment to reimagine health care from the ground up with courage, clarity and compassion at the core. This isn’t about tweaking a system. It’s about transforming a culture.

Together, we can build a system that doesn’t just respond to illness but prevents it. That doesn’t just treat disease but affirms dignity. A system where:

  •       Health is a right, not a privilege.
  •       Technology serves people, not the other way around.
  •       Equity is foundational, not aspirational.

This journey will demand bold choices. It will require us to transcend silos, politics and fear. But it will also remind us of what we’re capable of when we lead with humanity.

Let us rise to this challenge not only as leaders or professionals, but as people. As neighbours. As advocates. As those who believe that no one should suffer in silence, and no promise of care should go unmet.

Health care’s future is more than a policy, it’s the lives we touch, the dignity we uphold and the promise we keep.

Together, let’s stand the dominoes back up not to fall again, but to hold.

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Hugh MacLeod

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Hugh MacLeod is a retired health-care executive, adjunct professor, author, patient and concerned citizen.

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Author

Hugh MacLeod

Contributor

Hugh MacLeod is a retired health-care executive, adjunct professor, author, patient and concerned citizen.

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Republish this article on your website under the creative commons licence.

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