Claire Grillet is a service designer and founder of the service design firm Meilleur Monde. She is involved in Soignons la tech, where she focuses on the role technology can play in reducing administrative burden for frontline clinicians. As part of the project, she has analyzed and mapped clinical workflows, conducted field research on how current technologies contribute to clinician burden and led co-design sessions with clinicians to reimagine the future of digital tools in primary care.