Jennifer Diamond is a vice-president of People, Learning and Culture at Circle of Care, Sinai Health, with more than 20 years of experience in human resources, including 15 years in community health care.
The workforce pressure on our increasingly strained health-care system is not a Human Resources (HR) problem; it’s a human problem that affects every single person in the chain of care, from physicians and Personal Support Workers to the administrative teams who hold it all together.