Pamela Bader is a first year MHA student at the University of Ottawa’s Telfer Program and Corporate Project Manager at the Queensway Carleton Hospital, overseeing projects in both the clinical and non-clinical realms.
Providers often find themselves at the forefront of accountability, facing repercussions for a sequence of events that result in patient harm. By evaluating system considerations, we can associate individual behaviours with preventable measures that can be implemented to mitigate safety incidents.