Robert W. Marotta

Contributor

Dr. Robert W. Marotta is a diagnostic radiologist (MD, FRCPC) with 32 years of experience in Ontario’s health-care system. He has served as Chief of Radiology at a Greater Toronto Area hospital and managing partner of private imaging clinics, where he gained first-hand experience with health-care economics, operational management and the financial realities of both public and private delivery models.

2 Contributions
by Robert W. Marotta

The disappearing patient trick: How we turned ED failure into a performance booster

How do you improve emergency department wait-time metrics while simultaneously seeing fewer patients? Simple. You wait until they leave, then don't count them.
by Robert W. Marotta

The euphemism economy: How Ontario health care learned to stop worrying and love the hallway

There’s a difference between softening language to ease emotional pain and softening language to hide systemic failure. One is compassion. The other is camouflage.

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