Quality Improvement

146 articles
by Alison Lai Jeremy Petch Serena Thompson

Twenty years of patient surveys: What’s not working and how to improve the process

by Dafna Izenberg Seema Marwaha

Are “happiness buttons” good for health care?

by Vanessa Milne Francine Buchanan Joshua Tepper Jeremy Petch

How patient stories are re-shaping health care

by Karen Palmer Debra Bournes Maureen Taylor

Room for improvement on patient surveys

by Vanessa Milne Joshua Tepper Maureen Taylor

Palliative care access still lacking

by Arif Siddiqui Morgan Lim

Healthcare transformation must ride the Big Data wave

by Karen Palmer Francine Buchanan Mike Tierney

Are home care complaints being heard?

by Vanessa Milne Joshua Tepper Maureen Taylor

Long wait times defy quick fixes

by Vanessa Milne Joshua Tepper Sachin Pendharkar

Four ways Canada can shorten wait times for specialists

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