“I’m sorry that you have no privacy, that you won’t be able to sleep”

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  • Deborah Ring says:

    Thank you, Sabah, for your caring account and for expressing sorrow to your patients who are in this kind of distress. It shows true human empathy which is, of course, a far better consolation than is a sort of blatant disregard simply because the circumstances are not your “fault”. Your apology does not infer that you are personally responsible but that you are sorry for the deficiencies that have resulted in their predicament.

  • Paul Conte says:

    I am sorry (no pun intended) that you feel that you have to apologize for things that are not your fault and/or beyond your control. Perhaps, in the moment, it does help and does defuse an emotional situation around wait time/lack of privacy etc.

    However, the act of apologizing can insidiously suggest to those that hear it over and over again that you/doctors/nurses ARE actually responsible for that wait time/lack of privacy/time spent languishing in ER. There has been a general trend of increased violence experienced by nurse and doctors in ER departments…part of that may be due to the actual wait time to be seen/lack of privacy/wait to be admitted etc. but part of it may be due to patients/their families believing that we are responsible for the things that are not our fault and that we cannot control…

  • sam says:

    Bless your pea picking heart. You seem to realize that one day, each one of us, hospital staff and government officials included will all avail ourselves of a bed in the ER, the hospital or ICU. The process of the body escapes not one.

  • Agnes says:

    While the suggestions are good, where is the model where patients will be able to access a physician in an appropriate time? The impact of the elderly population is a real threat but if we have family doctors doing home visit rather than trying to find a way to bring an elderly person who has no transportation, no family and no resources to an office who close at 3:30 pm. Let’s all be together to find a better solution, but let’s start by looking at how the physicians, who lead the way of our healthcare system, help us to improve access to medical care outside of an ER room.

  • Karen Henderson says:

    After driving myself to the ER, I experienced hallway medicine last June; fortunately I brought ear plugs with me. After 15 hours in hallways, waiting for treatment, I was told I had to stay overnight, that there would be a bed. There was not; I ended up beside the nursing station in the middle of chaos. At 10:00pm I said I would leave if there was no bed found; they put me in the lounge for the night. Private room, not so bad. As my family doc said (works in the same hospital) the hospital’s job is to fix you up enough so you can go home. All staff were doing their best. End of story.

  • Robert Holmes says:

    Welcome to Trudeaucare Canada, invented by the father of the present Prime Minister.
    Needless to say, no Trudeau or other high government official would have to lay on a hallway stretcher.
    You are supposed to be grateful that we don’t have an American system, even though we would prefer a German or French system.
    The health care providers have been ‘demanding’ better solutions (your words) for over thirty years,
    — to no avail. The bureaucrats cover their ears.

  • Phil says:

    “If my patient is lucky, the nurse will be able to find earplugs and an eye-shield in the back corner of the supply closet.”

    Perhaps you should give some thought to not inadvertently minimizing the role of ER nurses.

    • Kim says:

      Not the point. I read “every professional is trying their best with limited resources”.

    • sam says:

      Oh please, don’t be so personally offended. Be satisfied if you are honestly doing your best for your patient and have some empathy for yourself, them and the narrative of the writer.

  • CB says:

    Hey Sabah! We have worked together many times in TGER. Nice piece – you’ve voiced thoughts we all have!


Sabah Khan


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