Brandon Tang, a deputy editor at Healthy Debate, gave a TEDx talk about how fostering “deep work,” work performed in a state of intense focus, can improve a health-care system that leaves patients dissatisfied and physicians burned out. Read about what inspired his talk and check out his video below:
“Healing Assembly Line Medicine” was inspired by my experiences working on the front lines as a resident physician. In this talk, I share how the hospital has become a factory in which patients are rushed through the assembly line and providers face tremendous cognitive burden. I then explore how a “deep work culture” could help heal our system. Two specific examples I emphasize include: Reducing “shallow work” through continuous quality improvement and triaging interruptions through technology and culture change. One running theme throughout the talk is physician burnout, sharing my own experiences, but also those of health-care providers at large.
This talk was inspired by a piece I wrote for Healthy Debate on “deep work,” and I hope it can be the start of meaningful culture change in health care. In the midst of the global COVID-19 pandemic, growing patient dissatisfaction, and skyrocketing physician burnout, “assembly line medicine” has never been a more topical issue.