When hospitals harm patients, patient-relations departments provide insincere apologies and resort to other tactics to shield hospitals from accountability. I experienced this while coping with medical errors my late dad suffered as a cancer patient.
During the pandemic, health-care professionals have suffered "moral injury." This has caught the attention of personal injury lawyers, who are now exploring moral injury: what it is, who’s at risk, how to treat it – and how it might be litigated.
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