Faces of Health Care

“Ballads, bons mots and anecdotes give us better insights into the depths of past centuries than grave and voluminous chronicles.”

Ralph Waldo Emerson

Health care, maybe more than any other industry, is about people.

Yet, at times, human contact appears on the decline in health care. As technology proliferates, health care providers and patients spend less time together.

Policy makers and managers of our health care system are often far removed from the realities of giving and receiving care, and so rarely see the human consequences – both good and bad – of their decisions.

Yet the people who use our health care system, and those who provide the care, have profound and powerful stories to tell. That’s why we’ve created Faces of Health Care, which helps tell these stories.

With Faces of Health Care, we want to give voice to those whose experiences are shaped by health policy decisions: both those who are cared for by our system, as well as those who provide the care.

The approach of Faces of Health Care is inspired by the work of documentary photographers and storytellers, and in particular the work of Brandon Stanton, whose book and website Humans of New York paint a vibrant picture of life in New York City.

These stories are at times raw and angry, but also grateful, compassionate, funny and sad. They provide a window into the human side of health care.

We are very grateful to those who have shared their stories with us.

Faces of Health Care was created by Jeremy Petch & Andreas Laupacis

Interviews by Andreas Laupacis, Wendy Glauser, Seema Marwaha & Jeremy Petch

Photography by Jeremy Petch, Seema Marwaha, Kas Roussy, Melanie MacDonald and Kathryn Young