Tag: public reporting

Should hospital staff satisfaction survey results be public?

Patients and their families were treated with “callous indifference.” Water was left out of reach. Soiled bed sheets weren’t changed, sometimes, for months. The abuses that took place between 2005 and 2008 in an England hospital shocked the country. A 139-day public inquiry revealed that there were many signs leading up to the abuse. If acted…

What Canada can learn from Sweden’s health registry system

In 2007, a group of Canadian cardiologists found themselves in a unique position. New – and expensive – implantable cardiac defibrillators were being used by fewer than a dozen doctors. And the Institute for Clinical Evaluative Sciences was offering to help them create a registry that would track outcomes for five years. Soon, they had the largest registry…

Can “bottom up” measurement improve the quality of Canadian health care?

Can “bottom up” measurement improve the quality of Canadian health care?

Progress has been made in measuring the quality of Canadian health care. Yet there are still large gaps in what is measured in our health care system, and much of what is measured is only useful to top-level system managers, not to the front-line clinicians whose day-to-day work is so important to the overall quality of the system. This leads experts to question whether measurement is being used effectively to improve the quality of Canadian health care.

Should cautions issued to health professionals be publicly reported?

Should Ontario's Regulatory Colleges Publicly Report Cautions?

Last week, the governing council of the College of Physicians and Surgeons of Ontario (CPSO) voted unanimously in favor of changing its bylaws to allow for public reporting of the results of inspections of Out-of-Hospital Premises, such as private colonoscopy and plastic surgery clinics. This change was made following reporting by the Toronto Star, which…

Hospital accreditation and quality improvement

Hospital accreditation is a process that assesses a hospital’s performance against a set of standards. This process is done differently across provinces and countries. In Canada, most hospitals go through an accreditation process conducted by Accreditation Canada. The accreditation process could be more transparent and provide more information to the public about the quality of…

Are hand washing rates posted by Ontario hospitals believable?

Ontario’s hospitals are required to publicly report how often staff wash their hands. There is large variation in hand washing rates between hospitals. This variation more likely reflects how hospitals measure hand washing, rather than the frequency of hand washing itself. Ontario’s hospitals are required to publicly release information about how often staff wash their…