Tag: hospitals

Should hospital staff satisfaction survey results be public?

Patients and their families were treated with “callous indifference.” Water was left out of reach. Soiled bed sheets weren’t changed, sometimes, for months. The abuses that took place between 2005 and 2008 in an England hospital shocked the country. A 139-day public inquiry revealed that there were many signs leading up to the abuse. If acted…

Is Canada’s medical malpractice system working?

Starting next year, doctors’ malpractice insurance in most parts of the country will cost a lot more – more than doubling in many places. Fortunately for physicians, however, that will affect provincial health budgets more than their own practices. Most doctors are covered by the Canadian Medical Protective Association (CMPA), a non-profit mutual defence organization…

What Canada can learn from Sweden’s health registry system

In 2007, a group of Canadian cardiologists found themselves in a unique position. New – and expensive – implantable cardiac defibrillators were being used by fewer than a dozen doctors. And the Institute for Clinical Evaluative Sciences was offering to help them create a registry that would track outcomes for five years. Soon, they had the largest registry…

From the factory floor to the emergency department: Hospitals explore Lean method

Lean healthcare whiteboard

Can health care learn from assembly lines? Manitoba’s St. Boniface General Hospital thinks so. It’s been using Lean, a system inspired by Toyota, on processes around the institution. Last year, one of its projects was to reduce wait times for CT scans. Staff ran a Rapid Improvement Event, where a team mapped out patient flow and…

Hospital parking: health care’s controversial cost

Shalimar Novak is sick of paying for parking. The social worker has been to Toronto’s Mount Sinai once or twice a week recently for appointments related to her pregnancy, and paid about $15 every time. “It definitely adds up,” she says. “And when you have a kid coming, you’re thinking in diaper dollars. It would be nice…

How far along are we in making hospitals more ‘senior friendly’?

Being hospitalized can have dramatic impacts on seniors’ wellness, and time spent in hospital contributes to loss of important functions such as strength and mobility – critical to their independence and wellbeing. Camilla Wong, a geriatrician at St. Michael’s Hospital in Toronto says “hospitalization robs us of the things that are really important for older…

Combating antibiotic resistance in Canada

Michael’s Story Michael was a 75 year-old living in Canada’s Prairies. His wife recently spent five days in hospital for a scheduled hip replacement. At the time she was admitted to hospital, Michael was on a one-week course of Amoxicillin, an antibiotic medication to treat a sinus infection. Michael spent a great deal of time…

New recommendations for Canadian doctors-in-training focus on fatigue

Resident Duty Hours

After finishing medical school, new doctors go through several years of post-graduate, on-the-job training – known as residency – in order to become licensed to practice independently. Historically, residency has involved very long hours spent in hospital, so that residents see a high volume of diverse cases as well as provide patient care. As part…

Maternity services disappearing in rural Canada

Maternity Services Disappearing rural Alberta

The plan to eliminate obstetrical care at Banff’s Mountain Springs Hospital, and to replace it with enhanced vascular and plastic surgery services, was labelled a potential “quick win” in a 2012 community and rural health planning document. Babies would no longer be delivered in Banff (population about 8,200) and instead obstetrical care would be “consolidated”…

Hospital crowding: despite strains, Ontario hospitals aren’t lobbying for more beds

Are Canadian Hospitals Overcrowded?

Patients languishing on stretchers in hospital hallways, hospitals issuing capacity alerts when they can’t take more patients, tension in emergency departments as patients wait hours and even days to be admitted. That’s too often the reality in our hospitals. And, given the statistics, you’d think that hospital executives—especially in Ontario—would be pushing hard for more…

Expert advice for Ontario Ombudsman on his bid for jurisdiction over hospitals and long term care facilities

Expert advice for Ontario Ombudsman on his bid for jurisdiction over hospitals and long term care facilities

Ontario Ombudsman André Marin’s bid for jurisdiction to investigate complaints about patients’ experiences at the province’s hospitals and long-term care facilities has support from a wide range of patient advocacy groups. Marin stresses that his counterparts in all the other provinces have jurisdiction to investigate these types of complaints, although the scope of their powers…

Your hospital stay and when it’s time to go home

Lisa Priest Personal Health Navigator Sunnybrook healthydebate.ca

The Personal Health Navigator is available to all Canadian patients. Questions about your doctor, hospital or how to navigate the health care system can be sent to AskLisa@Sunnybrook.ca The Question: My mother is in hospital. We feel she is not well enough to go home as she cannot get up to go to the bathroom or…

Hospital accreditation and quality improvement

Hospital accreditation is a process that assesses a hospital’s performance against a set of standards. This process is done differently across provinces and countries. In Canada, most hospitals go through an accreditation process conducted by Accreditation Canada. The accreditation process could be more transparent and provide more information to the public about the quality of…